Who we are and what we do
We are the independent voice of people who use health and social care services in Havering. We’re here to make sure that those running services put the people of our borough at the heart of care.
Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.
We focus on ensuring that people’s worries and concerns about current services are addressed.
We work to get services right for the future.
These videos will give you a brief introduction to what we do...
How we work
We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.
Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services.
You can also speak to us to find information about health and social care services available locally.
We have a very active programme of visiting Queen's Hospital, residential care and nursing homes and GP practices using our statutory Enter & View powers: you can read our reports on this website.
Other information
Click here for the statutory list of the people we have authorised to carry out Enter & View visits.
Click here to visit the Healthwatch England website for an explanation of how Healthwatch works nationally to gather information about people's views of health and social care services.
Our approach
People's views come first - especially those who find it hardest to be heard.
We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you.
Tell us what you think
Tell us your experience of health and social care services and help make care better.
Advice and information
Find out about more about how we can help you access the support you need to live well.
Our Board Meetings
Find out more about our Board meetings.
Our team
